AASTRA 620d for Aastra 400 User Guide EN - Manual (Page 34)

Supplementary features
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eud-1291/1.0 – R1.0 – 01.2011
Requesting a callback
You want to talk to a certain person. The person is busy or does not answer. You can
make callback requests to both internal and external users. Not all providers support
this function.
If the called party is busy, you can activate an automatic callback. In this case, your
phone will start ringing as soon as the party you are trying to reach goes on-hook.
Then when you press the Call key, the user is called directly.
If the called party does not answer, you can also request a callback. The user then
obtains a message indicating your callback request on his display.
To answer the callback request
Someone has asked you to call back. The display shows Callback requested .
You called someone and hear the busy tone or the ring-back tone.
Callback To activate a callback request:
Press the Callback softkey.
➔
The display shows Call expected .
Close Back to the idle state:
Press the Close softkey.
➔
Callback remains activated.
Note:
The callback is stored in Menu > Activated features as long as it was not
answered or cancelled by the system.
Reset Reset callback:
Press the Reset softkey.
➔
Callback is deactivated.
Note:
You can only have 1 callback activated at a time and only 1 callback can be
expected from you. Your callback request will automatically be cancelled by
the system after about half an hour.
Call To answer the callback request:
Press the Call softkey.
➔
The phone number is dialled.
Delete Clear callback:
Press the Delete softkey.
➔
Callback is deleted.
Note:
The callback can be changed via Menu > Activated features > Delete or Call as
long as it was not answered or cancelled by the system.