Hotchkis performance llc, Return policy & limited warranty – Hotchkis 80110 1966-1969 Mopar B-Body TVS System User Manual

Page 11

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1110 66-70 B-Body, 70-14 E-Body


Hotchkis Performance LLC.

11

Hotchkis Performance LLC

Return Policy & Limited Warranty

Effective September 1, 2007. This return policy and limited warranty supersedes all previous policy and

warranty statements. Policies and warranties are subject to change without notice. Hotchkis
Performance is not responsible for printing errors.


Return Policy

We want you to be completely satisfied with your Hotchkis Performance product. In case you're not, you can
exchange or return it within 30 days of the purchase date. To obtain a full refund on unused products, excluding
freight, please contact our Customer Service Department at (562) 907-7757. You will be assigned a Returned Goods
Authorization Number (RGA). The package you return must show the RGA on the outside of the package, include
the original invoice and be shipped prepaid to our facility. The product has to be unused and in its original
packaging materials and be in sellable condition. For products presenting signs of use or damage, only warranty
claims will be accepted. Exchanges or refunds made after 30 days will be subject to a 20% restocking charge. If
you purchased your Hotchkis Performance product from an authorized dealer, you are still covered by this return
policy. All returns however, should be made to your dealer, not to Hotchkis Performance directly.


Limited Warranty

Hotchkis Performance warrants its products against defects in materials and workmanship for the term of 36 months
(3 years) from the date of purchase. This Warranty only applies to the original retail purchaser who retains ownership
of the vehicle on which the product was originally installed. If the product is determined to be defective, Hotchkis
Performance will repair, replace or refund the purchase price of the defective product at Hotchkis Performance's
sole discretion, which shall fully satisfy and discharge any and all warranty claims. Any repaired or replaced product

will be returned to the sender freight prepaid.


Exclusions from Warranty

Items offered but not manufactured by Hotchkis Performance are warranted according to the

manufacturer's terms and are not covered by this limited warranty. Hotchkis Performance shall not be
responsible for any labor, removal, installation, re-installation or maintenance costs. This warranty does

not cover the cosmetic finish or plating of any product or any normal wear and tear to any product. In

addition, this warranty does not apply to any products that have been:

ƒ

Improperly installed or installed by someone other than a qualified, licensed auto mechanic

experienced in the installation and removal of suspension products;

ƒ

Improperly serviced, misused, or modified, altered or subjected to abuse, negligence, accident or
collision;

ƒ

Installed in any vehicle that has been modified;

ƒ

Installed on any vehicle that has carried loads in excess of automobile manufacturer suggested

weight limits; or

ƒ

Installed on any vehicle that has been subject to abnormal or excessive use, including rallying,

racing or racing-type activities or off-road use.


Limitation of Warranty

This limited warranty is the entire and only warranty for the products and may not be modified or

supplemented by any other person or company in any form. Any description of the products, by

anyone, is for the sole purpose of identifying them and is not part of the basis of the bargain, and does
not constitute a warranty that the products will conform to that description. The statements of any

salesperson do not constitute part of this limited warranty and cannot be relied upon as a warranty.

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