Grain Systems PNEG-1755 - Manual (Page 30)

30 PNEG-1755 PLC WatchDog
6. Technical Support
This section lists the pertinent contact information to be used in the event of a WatchDog system failure.
There are three (3) possible options for help.
Internet Provider
If the WatchDog System is not accessible via the Internet, please make sure the Internet connection being
used is viable. Contact your Internet Provider for assistance.
Dealer
If contacting your Internet Provider has not solved the problem, contact your dealer for the next steps. The
following items need to be checked by the dealer, in addition to anything they might have already tested:
• Check all connections between WatchDog and even the connections made at your PC, if you
have a Direct Connect system, are good.
GSI Contact Information
If the problem is still unresolved, contact GSI at 217-226-5500