AT&T 7630 - Manual (Page 33)

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IN CASE OF DIFFICULTY
If messages are incomplete
• If a caller leaves a very long message, part of it may be lost when the
system disconnects the call after 3 minutes.
• If the caller pauses for more that seven seconds, the system stops
recording and disconnects the call.
• If the system’s memory becomes full during a message, the system
stops recording and disconnects the call.
If you have difficulty hearing messages
Check the volume setting.
If the system does not answer after the correct number of rings
• Make sure that the 2-digit message counter in the base is on. If it is off,
press
O.
• If Toll Saver is on, the number of rings changes to two when you have
new messages waiting.
• In some cases, the system may be affected by the ringing system used
by the local telephone company.
• If the memory is full or the system is off, the system answers after 10 rings.
If CL appears in the Message Counter
You need to reset the clock.
If the system does not respond to remote commands
from a remote touch tone phone
• Make sure you are calling from a touch tone phone. When you dial a
number, you should hear tones. If you hear clicks instead, the phone is
not a touch tone telephone.
• The answering system may not detect the Remote Access Code while
your announcement is playing. Try waiting until the announcement is
over before entering the code.
• Make sure you enter your Remote Access Code correctly.
• There may be noise or interference on the phone line you are using.
Press keys firmly.
If your outgoing announcement isn't clear
• If you record your announcement at the base, make sure you speak in a
normal tone of voice, about 9 inches from the base.
• Make sure there is no "background" noise (TV, music, etc.) while you
are recording.
• For best sound quality, record the announcement using the cordless
handset.
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