Section 6 troubleshooting, 1 error messages on the open-loop control unit, 2 error messages on the analysis unit – Hach-Lange GANIMEDE N User Manual

Page 51

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Section 6

Troubleshooting

6.1

Error messages on the open-loop control unit

6.2

Error messages on the analysis unit

Error message

Note

Notice:
The transferred data XXXXX could not be assigned!
XXXXX= sample batch name

The measurement results saved in the analysis unit could not
be assigned to a sample batch in the open-loop control unit.
The sample batch was probably deleted or the sample batch
name was modified in the open-loop control unit.

Sample batch was not accepted

There are still measurement results in the analysis unit that
have not yet been retrieved with DATA, CURRENT.

Notice:
Reagents are no longer sufficient for the intended
measurements.
Continue? ENTER: Yes Esc: No

Load the analysis unit with a new set of chemical reagents
and set the reagent status to 100.

Establishing connection. Please wait!

Switch on the analysis unit. Move the open-loop control unit
near (0.5 m) to the front of the analysis unit.

The connection is interrupted!

The infrared connection has been disconnected. Move the
control unit near (0,5 m) to the front of the analysis unit.

Error message

Meaning

Solution

2–4

Internal analysis unit error

Consult service technician

5

No contact to the sample changer

Switch on the sample changer, check the sample
changer/analysis unit connection cable (connector)

6

Sample changer mechanical error

Insert the sample tray again, consult a service technician

7

Photo signal faulty

Clean the analysis cuvette, consult a service technician

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