Hach-Lange GANIMEDE N - Manual (Page 57)

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Section 9 Warranty and liability
The manufacturer warrants that the product supplied is free of material and manufacturing
defects and undertakes the obligation to repair or replace any defective parts at zero cost.
The warranty period for instruments is 24 months. If a service contract is taken out within
6 months of purchase, the warranty period is extended to 60 months.
With the exclusion of further claims, the supplier is liable for defects including the lack of
assured properties as follows: All those parts that, within the warranty period calculated
from the day of the transfer of risk, can be demonstrated to have become unusable or that
can only be used with significant limitations due to a situation present prior to the transfer
of risk, in particular due to incorrect design, poor materials or inadequate finish will be
improved or replaced, at the supplier's discretion. At the discretion of the supplier, these
deficiencies will be corrected or the instrument replaced. The identification of such defects
must be notified to the supplier in writing without delay, however at the latest seven days
after the identification of the fault. If the customer fails to notify the supplier, the product is
considered approved despite the defect. Further liability for any direct or indirect damages
is not accepted.
If equipment-specific maintenance and servicing work defined by the supplier is to be
performed within the warranty period by the customer (maintenance) or by the supplier
(servicing) and these requirements are not carried out, claims for damages are rendered
void due to the failure to comply with the requirements.
Any further claims, in particular claims for consequential damages, cannot be made.
Consumables and damage caused by imcorrect handling, unsafe assembly or by incorrect
use are excluded from this provision.
The instruments of the manufacturer are of proven reliability in many applications and are
therefore often used in automatic control loops to provide the most economical possible
operation of the related process.
To avoid or limit consequential damage, it is therefore recommended to design the control
loop such that a malfunction in an instrument results in an automatic change over to the
backup control system, which is the most secure operating condition for the environment
and for the process