1 resident operating instructions, 1 granting or denying a guest access, 2 call waiting – DoorKing 1812 Access Plus User Manual

Page 46: 4 access codes, 3 dial-out phone numbers

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1812-162-M-1-12

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4.1 Resident Operating Instructions

4.1.1 Granting or Denying a Guest Access

To place a call from the 1812 to the resident’s house, the guest simply presses the PUSH TO CALL button located on the
faceplate, see previous page. Once the guest has been identified by voice communication, the resident may grant them
access by pressing the appropriate tone open number, or they may deny access by simply hanging up.

Prior to ringing the resident’s phones, the 1812 will perform several logic steps to check the status of the Do Not Disturb
(DND) and Call Forward features.
If the DND feature is turned on, the DND time zone will be checked. If the current time is within the DND time zone, the
system will not ring the resident’s phones or call forward.
If the call forward feature is turned off, the 1812 will always ring the resident phones when the Push To Call button is
pressed. If the call forward feature is turned on and the current time does not fall within the call forward time zone bound-
aries, the system will ring the resident’s phone when Push To Call is pressed. If the call forward time zone is turned on and
the current time is within the call forward time zone boundaries, the system will dial the preprogrammed call forward
phone number.

1. To grant access to a guest, press the programmed tone open number. (The factory setting for the tone open number
is 9, however this can be programmed to any number desired. See section 2.4.8 to program tone open numbers.) The
1812 will respond with a confirming tone and will open the door or gate.

2. To deny access, hang up the telephone.

1. To place the outside call on HOLD and talk to the guest, press #.

2. To grant the guest access, press the programmed tone open number. The 1812 will respond with a confirming tone,
open the door or gate, and will reconnect the resident’s phone with their outside call.

3. To deny the guest access, press #. The 1812 will disconnect from the resident’s phone and reconnect it to the
outside call.

4.1.2 Call Waiting

When the resident is on their telephone and a guest pushes the Push To Call push button, the 1812 will sound a short tone
in the resident’s handset. This indicates to the resident that a guest is at their door or gate.

The same process can be used when the resident is talking to a guest at the 1812 and an outside call comes in. The
resident can place the guest on hold and switch to the outside call.

1. Press # then enter the access code (Five-Digits). [ # _ _ _ _ _ (beep)]

4.1.4 Access Codes

“simple” access codes (five-digit entry code on the 1812 keypad) will operate either relay 1 or relay 2 depending on which
relay they have been programmed to activate (2.6.1). “time zone restricted” (2.6.4) or “temporary” (2.6.7) access codes
will operate the relay that they have been programmed to operate.
To use a keypad access code:

When the access code is entered on the keypad, the system will check its memory to see if the code is programmed and
will also check any time zone restrictions that may have been programmed for the specific code that was entered.
If the access code is a “temporary” code, the system will check the clock/calendar to determine if the current day falls
within the programmed “temporary” access code boundaries (section 2.6.7).

4.1.3 Dial-Out Phone Numbers

To use the dial-out phone number feature, the guest simply presses a two-digit directory code (24-50) on the system
keypad. The 1812 will automatically dial out the phone number programmed under the directory code that was entered on
the keypad (section 2.5.1). Once the call is answered, the person called may grant access by pressing the programmed
tone open number (2.4.8) or they can press the hang up number (2.4.10) to disconnect the call without granting access.

SECTION 4 - USER INSTRUCTIONS

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