A7.6 steps after activating a field device, A7.7 troubleshooting, A7.6 – Yokogawa EJX930A User Manual

Page 140: A7.7, A7-3

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<Appendix 7. Software Download>

A7-3

IM 01C25T02-01E

A7.6 Steps after Activating a

Field Device

When the communication with a field device has

recovered after activating the device, check using

the download tool that the software revision of the

field device has been updated accordingly. The

value of SOFT_REV of the resource block indicates

the software revision.
The PD tag, node address, and transducer block

calibration parameters that are retained in the

nonvolatile memory inside the target device will

remain unchanged after a software download.

However, after a software update which causes an

addition to the block parameters or blocks, or to the

system/network management VFD parameters,

some parameters may be reset to the defaults, thus

requiring parameter setup and engineering again.

For details, see the table below.
Also note that a change in the number of

parameters or blocks requires the DD and

capabilities files corresponding to the new software

revision.

Table A7.1 Actions after Software Update

Contents of Software

Update

Action

Does not change the number

of parameters.

Re-setup of parameters

not needed.

Adds a block parameter.

Setup of the added

parameter needed.

Adds a block.

Reengineering and

setup of the added

block’s parameters

needed.

Changes the number of

system/network management

VFD parameters.

Reengineering needed.

A7.7 Troubleshooting

For information on the download tool’s error messages, see also the software’s User’s Manual.

Table A7.2 Problems after Software Update

Symptom

Cause

Remedy

An error occurs before starting a

download, disabling the download.

The selected download file is not for

the selected field device.

Check SOFTDWN_ERROR in the

resource block and obtain the correct file.

An error occurs after starting a

download, disabling the download.

You attempted to update the device

revision by downloading a file which is

not an original file.

Check SOFTDWN_ERROR in the

resource block and obtain the original file.

The selected field device does not

support software downloading.

Check whether the option code /EE is

included in the model and suffix codes of

the device.

The voltage on the fieldbus segment

falls below the specified limit (9 volts).

Check the capacity of the field bus power

supply used and the voltage at the terminal.

There was an error in a checksum or

the number of transmission bytes.

Check SOFTDWN_ERROR in the

resource block and obtain the correct file.

The download tool does not allow

download with same software revision.

Check the setting of the download tool.

The download takes far longer than

expected or fails frequently.

The fieldbus segment is noisy.

Check the noise level on the fieldbus

segment.

An error occurs after activation.

Transient error caused by the internal

resetting of the field device.

Check whether communication with the

field device has recovered after a while.

The new software does not work

after the activation.

The file of the current revision was

downloaded.

Obtain the correct file.

Failure of the memory in field device,

etc.

Check SOFTDWN_ERROR in the

resource block, and re-try downloading.

If fails, place a service call.

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