Triton MAKO 2000 Operation Manual - Manual (Page 29)

3-7
T
RITON
S
YSTEMS
, I
NC
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S
ECTION
3 - O
PERATION AND
S
ETUP
M AKO C ASH D ISPENSER O PERATION M ANUAL
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Surcharge Mode
Some networks allow a surcharge, or terminal fee, to be imposed on withdrawal transactions.
If surcharges are in use on your network, you are required to notify the customer of the possi-
bility of an additional fee before the transaction is processed. The customer must be given a
chance to cancel the transaction.
Setting the SURCHARGE MODE to ENABLED will cause the surcharge warning screen to be
displayed after the customer’s card is inserted. The surcharge warning screen notifies the
customer of a possible fee and its amount. The customer is given the opportunity to cancel the
transaction at no charge or to accept the surcharge and continue with the transaction.
If your network does not allow surcharges, the SURCHARGE MODE must be set to DIS-
ABLED.
The amount of the surcharge is stored in the Dispenser and displayed to the customer. The
SURCHARGE AMOUNT displayed on the screen can be set manually via the SURCHARGE
AMOUNT menu. In some cases this value is downloaded from the processor at the same time
the communications key is downloaded.
Manually changing the SURCHARGE AMOUNT to a different value does not automatically
change the surcharge collected by the processor for a transaction. It will only change the
surcharge in the surcharge-warning message shown to the customer and NOT the actual fee
collected for the transaction, so be sure the values are the same AND are accurate!
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Multiple Amount
This is the value of the denomination of the cash in the currency cassette. It must be set to a
value that is at least 1/20th of the MAXIMUM AMOUNT. For example, if the MAXIMUM
AMOUNT is 200.00, then the MULTIPLE AMOUNT must be at least $10.00 ($20.00 would
also work).
The factory default for the MULTIPLE AMOUNT is $0.00.