Troubleshooting – AT&T TL86109 User Manual

Page 144

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138

Appendix

Troubleshooting

My phone doesn’t work at all.

Make sure the power cord is securely plugged in.
Make sure that the battery connector is securely plugged into the cordless
handset.
Make sure the telephone line cord is securely and firmly plugged into the
telephone cord line and the telephone wall jack.
Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the charger
when not in use.
If the battery is depleted, it may take approximately ten minutes to charge
the handset before it shows

Low battery. See page 12 for details.

Reset the telephone base. Unplug the electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one minute for
the cordless handset and telephone base to reset.
You may need to purchase a new battery. Please refer to

Battery

installation and charging (pages 11-12) in this user’s manual.

I cannot get a dial tone.

First try all the suggestions above.
Move the cordless handset closer to the telephone base. You might have
moved out of range.
If the previous suggestions do not work, disconnect the telephone base
from the telephone jack and connect to a different phone. If there is
no dial tone on that phone either, the problem is in your wiring or local
service. Contact your telephone service provider.
Your line cord might be malfunctioning. Try installing a new line cord.



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