Troubleshooting – AT&T TL86109 User Manual
Page 146
140
Appendix
Troubleshooting
Out of range OR no power at base appears on my cordless handset.
Ensure that the telephone base is powered up.
Move the cordless handset closer to the telephone base. You might have
moved out of range.
Reset the telephone base. Unplug the electrical power. Wait for 15
seconds then plug it back in. Allow up to one minute for the cordless
handset and telephone base to reset.
Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
The batteries do not hold a charge.
If the cordless handset is in the charger and the charge light does
not come on, refer to
The charge light is off (page 143) in this
Troubleshooting guide.
Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the charger
when not in use.
If the battery is depleted, it may take approximately five minutes to charge
the handset before it shows
Low battery. See page 12 for details.
You may need to purchase a new battery. Please refer to
Battery
installation and charging (pages 11-12) in this user’s manual.
I get noise, static, or a weak signal even when I’m near the
telephone base.
If you subscribe to high-speed Internet service (DSL - digital subscriber
line) through your telephone lines, you must install a DSL filter between
each telephone line cord and telephone wall jack (see pages 8-9). The
filter prevents noise and caller ID problems caused by DSL interference.
Please contact your DSL service provider for more information about
DSL filters.
You may be able to improve the performance of your cordless phone
by installing your new telephone base as far as possible from any other
existing cordless telephone system that may already be installed.
Other electronic products such as HAM radios and other DECT phones can
cause interference with your cordless phone. Try installing your phone as
far away as possible from these types of electronic devices.
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