Local call coverage, Local call coverage by another extension – AT&T Partner II User Manual

Page 54

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Table 4-2. Programming for Centrex Call Coverage

Procedure Setting for Phone at Extension Jack 10

Setting For Other

Extensions

Line
Assignment
(#301)

Button

features

Remove all lines except the primary line.

To provide one-touch access to Centrex coverage
services, program the Centrex feature codes onto Auto
Dial buttons.

Local Call Coverage

No changes needed

To provide one-touch
access to Centrex
coverage services,
program the Centrex
feature codes onto Auto
Dial buttons.

Local Call Coverage enables co-workers to cover each others’ phones. This

coverage setup can eliminate the need for a central receptionist.

NOTE:

MLS- or MLC-model phones are recommended at covering extensions, so that

the user at a covering extension can see which line is ringing when a call comes
in.

Figure 4-2 shows one example of how Local Call Coverage works.

Incoming Call

rings immediately

Covered Call

rings after about

20 seconds

Ext. 1001

Ext. 1002

Ext. 1003

Primary

Secondary Secondary Secondary

Ext. 1000

Figure 4-2. Local Call Coverage: Backup Call Answering

4-6

Customizing Your System

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