Alps Electric MD-1300 - Manual (Page 151)

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Troubleshooting
When problems occur during operation of the printer, please check the following
troubleshooting tips before concluding that the printer is broken.
Power does not come on
Is the power cord disconnected?
Make sure the power cord is plugged into an outlet as well as connected to
the printer. After checking the power cord, push the
power button to turn on
the printer.
Is the printer plugged into an extension block or power strip where the
computer and other equipment is plugged in?
After turning on the extension block or power strip, press the power button
on the printer.
Computer and printer cable may or may not support bi-
directional communication
Are you using the proper printer cable?
To fully take advantage of the features of your MD-1300 printer, you will
need a bi-directional printer port and a bi-directional printer cable.
With AT compatible computers most typical cables will work.
It is possible to use a one-way interface with the printer if the spooler is set
for one-way interfacing.
Does your computer have a bi-directional port? Is the cable bi-direc-
tional?
Windows 95 Plug & Play installation and bi-directional interfacing with the
printer are only possible if your computer supports bi-directional parallel
ports and you are using a bi-directional cable.
Is your computer a DOS machine?
All DOS machines (AT compatibles) can use the bi-directional communica-
tion used with this printer.
What are the limitations of using one-way communication with this printer?
1) Printer errors cannot be detected by the printer driver.
2) The printer driver cannot tell which ink cartridge is in which holder.
3) To store all the print output, an enormous amount of spool data (held in
a temporary file for printing) is generated during color multi-page printing.
As a result, the number of sheets of paper that can be continuously
printed will be limited if there is insufficient free space on the hard disk.
Troubleshooting