Alps Electric MD-1300 - Manual (Page 155)

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Is the application set for color printing? Does the application support
color printing?
Some applications have color printing enable/disable settings. Some appli-
cations do not support color printing. Read the manual for the application
and check the color settings.
Are you using many applications at one time?
When very little memory is available for print processing, printing may take
a long time or fail. Close as many applications as possible and try again.
Do you have enough memory?
Handling color images requires a lot of memory for the application and for
the data. Sometimes there is insufficient memory left for printing. Make
sure your computer has enough memory to print the size of images you are
using.
General protection fault errors occur.
These errors can occur when there is insufficient memory for color printing
or when part of the hard disk has become corrupted. After decreasing the
size of the print data or scanning the hard disk, try printing again.
Is the free space on the hard disk fragmented?
The time required for printing can increase dramatically if the free space on
the disk drive is extremely fragmented. Clean up your files and defragment
the disk by periodically running a utility like DEFRAG that comes with MS-
DOS 6.0 (or later) or Windows.
Paper is not feeding correctly or not ejecting correctly
from the sheet feeder
Are you using paper which is thicker or thinner than recommended?
Use paper within the range 0.07 mm - 0.23 mm (0.003" - 0.01"). For auto
feeding use paper in the range 0.07 mm - 0.1 mm (0.003" - 0.004").
Are you using paper that is folded or ripped or that has holes?
Paper like this can cause paper jams and should not be used.
Loose leaf binder or refill paper should not be used because of the holes.
Are you using curled paper?
This will cause paper jams. The paper should be curled the opposite way to
flatten it out before it is used.
Are you using paper with folded or cut corners?
This causes problems since the paper position sensor and paper length
sensor do not work properly.
Sheets with corner cuts, such as transparencies, iron-on transfer sheets,
and back print film, will work fine if the corner cut is positioned as shown in
the guide.
Troubleshooting