HP 3PAR Application Software Suite for Microsoft Exchange Licenses User Manual

Page 102

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Table 6 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)

Description/Action

Error Message

Event ID

Unable to access registry for the specified key name.

Use regedit to check that the registry still has the corresponding
key and that you have permission to access it.

RM5062: ERROR: Could not
query windows registry key
<Registry Key>.

5062

Unable to access the registry for the specified key name.

Use regedit to check that the registry still has the corresponding
key and that you have permission to access it.

3PARVSS5063: ERROR: Could
not query windows registry key
name <Registry Key>.

5063

Unable to access the registry for the HP 3PAR VSS Provider Software
installation.

RM5064: ERROR: Could not
open windows registry key for
3PAR VSS Provider.

5064

Verify the VSS Provider installation using Add/Remove program or
by running vssadmin list providers.

Check that the registry still has the corresponding key and that you
have proper permission to access it. If this key is missing, you need
to reinstall the VSS Provider package.

The designated target LUN is not an HP 3PAR virtual volume.

Verify that all database and log destinations belong to the HP 3PAR
Storage System.

3PARVSS5065: ERROR: Target
LUN <Lun Id> is not a 3PAR
Virtual Volume.

5065

The specified target volume does not have adequate device information
and does not allow for proper identification.

3PARVSS5066: ERROR: Target
LUN <Lun Id> could not be
identified.

5066

The specified destination volume does not have adequate device
information and does not allow for proper identification.

3PARVSS5067: ERROR:
Destination LUN <Lun Id> could
not be identified.

5067

An unexpected snapshot set ID was encountered during the snapshot
set preparation.

Restart both the Volume Shadow Copy Service and the HP 3PAR VSS
Provider Service to reset the status.

3PARVSS5071: ERROR:
Unexpected snapshot set ID at
<Server Name>.

5071

The internal VSS call stack is not in the correct order.

Restart both the Volume Shadow Copy Service and the HP 3PAR VSS
Provider Service to reset the status.

3PARVSS5072: ERROR: <Error
Code> call out of order.

5072

Unable to get the CLI registration information for the local system.

3PARVSS5073: ERROR: Could
not detect 3PAR InForm CLI
installation.

5073

Verify the CLI package installation using Add/Remove Programs.

Verify the registry keys for the CLI installation.

A resource allocation error occurred during a VSS Writer operation.

RME5102: ERROR: The VSS
Writer ran out of memory or

5102

Try waiting 10 minutes and then retry the operation.

other system resources. The

Run vssadmin list writers to verify that the VSS writer is in
a Healthy state.

recommended way to handle
this error is to wait ten minutes
and then repeat the operation.
If the VSS Writer is in a bad
state, restart the writer’s service.
Check the application event log.

102 Event Messages

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