HP 3PAR Application Software Suite for Microsoft Exchange Licenses User Manual

Page 107

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Table 6 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)

Description/Action

Error Message

Event ID

Microsoft VSS only allows a maximum of 64 volumes to simultaneously
participate in a snapshot process.

Reduce the number of volumes for the snapshot.

RME5159: ERROR: Maximum
number of volumes exceeded.

5159

The NetBackup installation information could not be retrieved from the
registry.

RME5162: ERROR: Unable to
get Netbackup install
information from registry.

5162

Check that NetBackup is properly installed and make sure you have
access to the registry entry.

Confirm the NetBackup installation using Add/Remove Programs.

Use regedit to check for the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE

Could not open the NetBackup path for the specified registry key.

RME5163: ERROR: Could not
open NetBackup path registry
key '<Registry key path>'.

5163

Check that NetBackup is properly installed and make sure you have
access to the registry entry.

Confirm the NetBackup installation using Add/Remove Programs.

Use regedit to check for the registry key.

The Exchange server information could not be retrieved from the Active
Directory.

Check the Active Directory connection. Try opening the Exchange
administrative UI or Exchange Console to determine if the connection
is active.

RME5166: ERROR: Could not
retrieve Exchange server
information from the Active
Directory.

5166

An unexpected VSS error has occurred.

RME5169: ERROR: A VSS
unexpected error has occurred.

5169

Try waiting ten minutes and try again, up to three times.

It is recommended to wait ten

Check the application and system event logs for VSS errors.

minutes and try again, up to
three times.

The Exchange database verification has failed.

RME5171: ERROR: The
Exchange recovery process

5171

Make sure both systems have the same level of Exchange server
package installed.

failed, you will need to do a
manual repair of the Exchange
databases.

Manually repair the Exchange database if necessary.

The Exchange database verification has failed.

RME5172: ERROR: The
Exchange recovery process

5172

Make sure both systems have the same level of Exchange server
package installed.

failed '<Mailbox Database>':
You will need to do a manual

Manually repair the Exchange database if necessary.

repair of the Exchange
databases.

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