HP 3PAR Application Software Suite for Microsoft Exchange Licenses User Manual
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Table 6 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)
Description/Action
Error Message
Event ID
The VSS Writer operation has exceeded the 20–second timeout limit
for the freeze and thaw stage allocated by Exchange.
•
Verify that the Exchange writer is in a Healthy state using vssadmin
list writers
.
RME5103: ERROR: The VSS
Writer operation failed because
of a time-out between the Freeze
and Thaw events.
5103
The VSS Exchange Writer has failed.
RME5104: ERROR: The VSS
Exchange Writer has failed. This
5104
•
This can be verified by running the vssadmin list
writers
command from the command line.
can be verified by running the
command "vssadmin list writers"
•
You may need to restart the VSS service and/or Exchange Information
Store service.
from the command line. To put
it into a stable state and to
continue creating snapshots,
restart the Microsoft Exchange
information store.
The VSS Writer is not responding.
•
Run vssadmin list writers to verify that the VSS writer is in
a Healthy state.
RME5106: ERROR: The VSS
Writer is not responding.
5106
The VSS Writer is not operating properly.
RME5108: ERROR: The VSS
Writer infrastructure is not
5108
•
Check that the Event Service and VSS have been started.
operating properly. Check that
•
Run vssadmin list writers to verify that the VSS writer is in
a Healthy state and check the system event log for errors associated
with those services.
the Event Service and VSS have
been started, and check for
errors associated with those
services in the error log.
A registered version of VSS Provider was not detected.
RME5111: ERROR: The 3PAR
VSS Provider is not registered
on this computer.
5111
•
Check that HP 3PAR VSS Provider Software is properly installed on
the system.
•
Run vssadmin list writers to verify that VSS Provider is
properly registered.
•
If you cannot resolve the problem, uninstall the VSS Provider package
and install it again.
An unexpected error was generated by VSS Provider.
•
Restart the Volume Shadow Copy Service and HP 3PAR VSS Provider
Software service.
RME5112: ERROR: An
unexpected 3PAR VSS Provider
error occurred.
5112
Another snapshot request is currently in process.
•
Wait 10 minutes and retry the operation.
RME5113: ERROR: The VSS
Provider is in use.
5113
An unexpected error was generated by VSS Provider.
•
Check the Windows event log to determine the specific VSS Provider
error.
RME5118: ERROR: An
unexpected VSS provider error
has occurred.
5118
A domain binding error occurred while accessing the Exchange Server
Information.
•
Check the Active Directory connection.
RME5121: ERROR: Could not
bind to the domain for
Exchange Server Information.
5121
The system was unable to flush I/O writes. This can be a transient
problem.
RME5122: ERROR: The system
was unable to flush I/O writes.
This can be a transient problem.
5122
•
Try waiting 10 minutes and try again, up to three times.
It is recommended to wait ten
•
If the operation cannot be completed after three retries, run
vssadmin list writers
to verify that the VSS writer is in a
healthy state.
minutes and try again, up to
three times.
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