HP 3PAR Application Software Suite for Microsoft Exchange Licenses User Manual

Page 109

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Table 6 HP 3PAR Recovery Manager Software for Microsoft Exchange Event Messages (continued)

Description/Action

Error Message

Event ID

The Remote Copy command for the specified group could not be
performed.

Check the Remote Copy connection and the HP 3PAR Storage System
setup. Consult the HP 3PAR InForm OS CLI Administrator's Manual
or the HP 3PAR InForm Management Console Help for details on
setting up and checking Remote Copy functionality.

RME5195: ERROR: Failed to
perform remote copy command
for group <Remote Copy Group
Name>.

5195

Could not query the Remote Copy registered volumes information.

Check the Remote Copy connection and the HP 3PAR Storage System
setup. Consult the HP 3PAR InForm OS CLI Administrator's Manual
or the HP 3PAR InForm Management Console Help for details on
setting up and checking Remote Copy functionality.

RME5196: ERROR: Failed to
query remote copy registered
volumes information.

5196

An unexpected Remote Copy status code has been generated for the
specified group.

Check the Remote Copy connection and the HP 3PAR Storage System
setup. Consult the HP 3PAR InForm OS CLI Administrator's Manual
or the HP 3PAR InForm Management Console Help for details on
setting up and checking Remote Copy functionality.

RME5198: ERROR: Unexpected
remote copy status: <Status
Code> for group <Remote Copy
Group Name>.

5198

The specified Remote Copy volume group could not be located.

Check the Remote Copy connection and the HP 3PAR Storage System
setup. Consult the HP 3PAR InForm OS CLI Administrator's Manual
or the HP 3PAR InForm Management Console Help for details on
setting up and checking Remote Copy functionality.

RME5199: ERROR: Remote
copy group <Remote Copy
Group Name> is not found.

5199

A previously created snapshot could not be cleaned up for the Remote
Copy procedure.

RME5212: ERROR: Failed to
cleanup previously created
snapshot for remote copy.

5212

Manually remove the snapshot from the HP 3PAR Storage System.

Use RMExch analyze to determine which snapshots are on the HP
3PAR Storage System but not reflected in the Recovery Manager
repository. Use removevv (and if required removevlun) to remove
the unwanted virtual volumes. See Appendix B, “Troubleshooting,”
for more details.

The notification command was not sent for Remote Copy.

Check the communications between your system and the target system
using ping. You may also need to check the firewall settings.

RME5213: ERROR: Failed to
send notification command for
remote copy.

5213

An exception error occurred during the Remote Copy process.

Run RMReport to send the information to HP support.

RME5215: ERROR: Exception
occurred during remote copy
process.

5215

The mount point for the volume could not be set.

Make sure the mount point exists and is not being used by another
application.

RME5219: ERROR: Failed to set
mount point for volume.

5219

The specified mailbox database name could not be located in the Active
Directory.

This error occurs when attempting to remove or mount a virtual copy
when the mailbox database has already been removed or updated
from the Exchange server.

RME5427:ERROR: Unable to
find the specified Mailbox
Database '<Mailbox Database
Name>' in Active Directory.

5427

Remote Copy cannot initiate the synchronization operation.

RME5408: ERROR: Remote
Copy is not ready for sync.

5408

Check that the Remote Copy volume group is in a "Synced" state,
using the showrcopy CLI command. (Refer to the HP 3PAR InForm
OS CLI Administrator’s Manual
for details.)

Use ProvCfg to check that the primary HP 3PAR Storage System is
configured as the default on the primary production server. (For
ProvCfg.exe

utility details, refer to the provider's user's guide.)

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