HP Integrity NonStop H-Series - Manual (Page 48)

Maintaining the Tape Drive
9840 (CT9840FC-3) Installation and User’s Guide for the NonStop S-Series Enclosure— 524959-003
5 -2
Forcing a Diagnostic Dump From the Operator Panel
Forcing a Diagnostic Dump From the Operator Panel
To force an immediate diagnostic dump from the operator panel to the
EEPROM:
1. Press the Menu and Unload switches for one second to dump present drive
status from memory to EEPROM. Dump data collection begins when “CHK
FFFF” appears and the Power indicator begins to flash.
2. Observe the Service indicator. When the dump data collection is complete,
the Service indicator flashes.
3. The tape drive automatically runs an IPL and returns to online: The display
alternates between the corporate ID and FFFF:DmpYY until normal drive
activity is started.
To copy the EEPROM dump data to tape:
1. Take the tape drive to offline.
2. Remove any tape cartridge from the tape drive.
3. Insert a write-enabled dump tape in a tape drive. Data is automatically
written to the tape from the drive EEPROM. While data is copied to the tape,
the Activity indicator flashes. When the copy is done, the tape ejects.
4. When finished, return the drive to online, or replace as necessary.
Writing the Diagnostic Dump Tape to File
The dump data on a dump tape can be accessed and read as data. To do so,
write-protect the dump tape and load it in a tape drive. The tape drive
recognizes the dump tape, but because it is write protected, does not go into
automatic diagnostic dump operation. Instead, it waits for a read command from
the host.
Use the guidelines in Appendix A, Troubleshooting of this manual to copy a
dump tape to a file or to FTP dump file to a destination.
Note. If the tape is write protected, the operation does not take place, and the tape does not
eject.
Note. If “DmpWrFailx” displays (where x = 1 or 2), see Table A-2 for instructions on how to
handle this error condition.