HP Color LaserJet Enterprise CP4525 Printer series - Manual (Page 198)

Description Recommended action
11.XX Internal clock error
To continue press OK
The product real-time clock has experienced
an error. Whenever the product is turned off and then
turned on again, set the time and date at the
control panel. See
System setup menu
on page 27 .
If the message persists, contact HP support.
See
Customer support on page 246 .
13.XX.YY FUSER AREA JAM A jam has occurred in the fuser area. CAUTION: The fuser can be hot while the
product is in use. Wait for the fuser to cool
before handling it.
For instructions on clearing the jam, see
Clear jams in the right door on page 209 .
13.XX.YY FUSER WRAP JAM A jam has occurred in the fuser. CAUTION: The fuser can be hot while the
product is in use. Wait for the fuser to cool
before handling it.
For instructions on clearing the jam, see
Clear jams in the right door on page 209 .
13.XX.YY JAM ABOVE TOP OUTPUT BIN A jam has occurred in the output area. For instructions on clearing the jam, see
Clear jams in the output bin area
on page 212
.
13.XX.YY JAM IN LOWER RIGHT DOOR A jam has occurred in the lower-right door
(Tray 3). For instructions on clearing the jam, see
Clear jams in the lower right door (Tray 3, 4,
or 5) on page 216
.
13.XX.YY JAM IN RIGHT DOOR A jam has occurred in the duplex and feed
area inside the right door. For instructions on clearing the jam, see
Clear jams in the right door on page 209 .
13.XX.YY JAM IN TOP OUTPUT BIN A jam has occurred in the top output bin. For instructions on clearing the jam, see
Clear jams in the output bin area
on page 212
.
13.XX.YY JAM IN TRAY 1 A jam has occurred in Tray 1. For instructions on clearing the jam, see
Clear jams in Tray 1 on page 213 .
13.XX.YY JAM IN TRAY <X> A jam has occurred in the indicated tray. For instructions on clearing the jam, see
Clear jams in Tray 2 or optional Trays 3, 4, or
5 on page 215
.
13.XX.YY JAMS IN RIGHT DOOR A jam has occurred in the fuser area. CAUTION: The fuser can be hot while the
product is in use. Wait for the fuser to cool
before handling it.
For instructions on clearing the jam, see
Clear jams in the right door on page 209 .
20 INSUFFICIENT MEMORY
To continue press OK
The product received more data than can fit
in the available memory. You might have tried
to transfer too many macros, soft fonts, or
complex graphics. Press the OK button to print the transferred
data (some data might be lost), and then
simplify the print job or install additional
memory.
22 EIO X BUFFER OVERFLOW
To continue press OK
Too much data was sent to the EIO card in
the specified slot (x). An incorrect
communications protocol might be in use. Press the OK button to print the transferred
data. (Some data might be lost.)
Check the host configuration. If the message
persists, contact HP support. See
Customer
support on page 246 .
Table 10-1 Control-panel messages (continued)
184 Chapter 10 Solve problems ENWW