HP LaserJet 5100 Printer series - Manual (Page 107)

ENWW
Chapter 4: Problem Solving 99
5
Does the printer select the proper trays,
output locations, and paper handling
accessories?
For other
problems,
check the
Contents, the
Index, or
the printer
software help.
YES
NO
The printer
pulls from the
wrong tray.
An optional
accessory is
not working
properly.
A message
other than
READY is
displayed.
Make sure paper trays are correctly
configured for paper size and type
(page 57). Print a configuration page
to see current tray settings
(page 105).
If you do not want to print from Tray 1,
remove any paper loaded in the tray
or change the
TRAY 1 MODE setting
to CASSETTE (page 55). By default,
paper loaded in Tray 1 will be printed
first.
If you want to print from Tray 1, but
cannot select the tray from a
software application, see page 55.
Go to page 83.
Make sure the tray selection (or
paper type) in the printer driver or
software application is set correctly.
(The printer driver and software
application settings override the
printer’s control panel settings.)
Print a configuration page to verify
that the accessory is installed
properly and is functional (page 105)
Configure the printer driver for the
installed accessories (see the
software help).
Turn the printer off, and then turn the
printer on.
Verify that you are using the correct
optional accessory for the printer.
If the optional duplexer will not
duplex, check that the rear output bin
is closed.
If the optional duplexer will not
duplex, you might need to install
more memory (page C-1)