Document Outline

• Introduction
  • Safety precautions
  • Product models
  • Using this guide
    • Introduction
    • Use and maintenance
    • Troubleshooting
    • Support
    • Appendices
    • Glossary
    • Index
    • Warnings and Cautions
  • The printer’s main features
  • The printer’s main components
    • Front view
    • Rear view
    • The bin/basket
    • The front panel
    • Printer software
  • The Embedded Web Server’s main components
    • Main tab
    • Setup tab
    • Support tab
  • The HP Utility’s main features
  • The printer’s internal prints
  • Turn the printer on and off
• Connectivity and software instructions
  • Choose which connection method to use
  • Connect to a network (Windows)
  • Connect directly to a computer (Windows)
  • Uninstall the printer driver (Windows)
  • Connect to a network (Mac OS)
    • Bonjour connection
    • TCP/IP connection
  • Connect directly to a computer (Mac OS)
    • Sharing the printer
  • Uninstall the printer software (Mac OS)
• Personalize the printer
  • Change the language of the front-panel display
  • Access the HP Utility
  • Access the Embedded Web Server
  • Change the language of the HP Utility
  • Change the language of the Embedded Web Server
  • Change the sleep mode setting
  • Turn the buzzer on and off
  • Change the front-panel display contrast
  • Change the units of measurement
  • Configure network settings
  • Change the graphic language setting
  • Paper suitability options
    • Paper mismatch action
    • Roll switching options
• Handle the paper
  • Overview
    • Use paper
    • Drying time
    • Supported paper types
  • Load a roll into the printer
  • Unload a roll from the printer
  • View information about the paper
  • Perform paper advance calibration
    • Overview of the paper advance procedure
    • Return to the default calibration
  • Download paper presets
  • Cancel the drying time
  • Change the drying time
  • Printing paper info
  • Feed and cut the paper
  • Store the paper
  • Order paper
    • Non-recommended paper types
• Handle the ink system
  • Ink system components
    • Ink cartridges
      • Replace ink cartridges
    • Printheads
    • Maintenance cartridge
  • Ink system tips
  • Work with ink system components
    • Remove an ink cartridge
    • Insert an ink cartridge
    • Remove a printhead
    • Insert a printhead
    • Clean (recover) the printheads
    • Clean the electrical connections on a printhead
    • Clean the printhead drop detector
    • Align the printheads
      • Reinsert printheads procedure
      • Image Quality Maintenance menu procedure
      • Scanning errors during alignment
    • The Image Diagnostics Print
      • Corrective action
    • Remove the maintenance cartridge
    • Insert the maintenance cartridge
    • Check the status of the ink system
    • Check the status of the ink cartridges
      • Front-panel procedure
      • HP Utility procedures
    • Check the status of a printhead
  • Order ink supplies
• Use of multiple rolls
  • The uses of a multiroll printer
  • How the printer allocates jobs to paper rolls
    • Job allocation with nesting
• Use of the stacker
  • Install the stacker
  • Uninstall the stacker
  • Using paper with the stacker
  • Stacker messages
  • Change the temperature
  • Change paper rolls while using the stacker
  • Clean the exterior of the stacker
  • Clean the stacker rollers
  • Move or store the stacker
• Print options
  • Create a print job
    • Using the Embedded Web Server to print files
    • Printing stored jobs
  • Select print quality
  • Print a draft
  • High-quality printing
    • If you have a high-resolution image
    • If you have printhead problems
  • Select paper size
    • Custom paper sizes
  • Select margins options
  • Print on loaded paper
  • Rescale a print
  • Preview a print
  • Print 16-bit color images
  • Change the treatment of overlapping lines
  • Print crop lines
  • Rotate an image
    • Autorotate
  • Print in gray shades
  • Use paper economically
  • Nest jobs to save paper
    • How to use nesting
    • Nesting wait time
    • Nesting compatibility
  • Use ink economically
  • Roll protection
  • Unattended printing/overnight printing
• Color management
  • Introduction
  • How colors are represented
  • A summary of the color management process
  • Color calibration
  • Color management from printer drivers
    • Color management options
    • Printer emulation
    • Color adjustment options
      • Printing in color
      • Printing in grayscale
  • Color management from printer drivers (PostScript)
    • HP Professional PANTONE Emulation
    • Color emulation
      • CMYK color emulation
      • RGB color emulation
  • Color management from the Embedded Web Server
    • Submit Job options
      • Rendering intent
      • Perform black point compensation
    • Printing PANTONE swatch books
  • Color management from the front panel
• Job queue management
  • Embedded Web Server job queue page
  • Job preview
  • Turn off the job queue
  • Select when to print a job in the queue
  • Identify a job in the queue
  • Prioritize a job in the queue
  • Delete a job from the queue
  • Reprint or copy a job in the queue
  • Job status messages
    • Remove a hold
• Retrieve printer usage information
  • Get printer accounting information
  • Check printer usage statistics
    • Printer statistics with the HP Utility
    • Printer statistics with the Embedded Web Server
  • Check ink and paper usage for a job
    • Ink and paper statistics with the HP Utility
    • Ink and paper statistics with the Embedded Web Server
• Practical printing examples
  • Overview
  • Print a draft for revision with the correct scale
    • Using Adobe Acrobat
  • Print a project
    • Using Autodesk Design Review
      • Enabling HP Instant Printing from Autodesk Design Review
      • Enabling HP Instant Printing from the Batch Print Wizard
      • Using HP Instant Printing
    • Using AutoCAD
    • Using the Embedded Web Server to submit files
    • Using printer emulation
    • Using clip contents by margins
  • Print a presentation
    • Using AutoCAD
    • Using Adobe Photoshop
  • Print and scale from Microsoft Office
    • Using PowerPoint
    • Using Project
    • Using Excel
• Maintain the printer
  • Clean the exterior of the printer
  • Clean the platen
  • Clean the paper-advance sensor window
  • Lubricate the printhead carriage
  • Maintain the ink cartridges
  • Perform preventive maintenance
  • Move or store the printer
  • Update the printer firmware
  • Secure disk erase
• Accessories
  • Order accessories
• Troubleshoot print-quality issues
  • General advice
  • Troubleshooting tools
    • Optimize print quality
    • Optimization suggested actions
    • Most-common issues resolution
  • Lines are too thick, too thin or missing
  • Lines appear stepped or jagged
  • Lines print double or in the wrong colors
  • Lines are discontinuous
  • Lines are blurred
  • Line lengths are inaccurate
  • The whole image is blurry or grainy
  • The paper is not flat
  • The print is scuffed or scratched
  • Ink marks on the paper
  • Black ink comes off when you touch the print
  • Vertical lines of different colors
  • White spots on the print
  • Colors are inaccurate
    • PANTONE* colors are inaccurate
    • Colors between different HP Designjets do not match
      • Print with PostScript drivers
      • Print with HP-GL/2 drivers
      • Print the same HP-GL/2 file
  • The output is completely blank
  • The output contains only a partial print
  • The image is clipped
  • The image is in one portion of the printing area
  • The image is unexpectedly rotated
  • The print is a mirror image of the original
  • The print is distorted or unintelligible
  • One image overlays another on the same print
  • Pen settings seem to have no effect
  • The image has a wood-grain appearance (aeroworms)
• Troubleshoot paper issues
  • The paper has jammed
  • Prints do not stack correctly in the bin
• Troubleshoot ink-system issues
  • Cannot insert an ink cartridge
  • Cannot insert a printhead
  • Cannot insert the maintenance cartridge
  • Front panel recommends reseating or replacing a printhead
• Troubleshoot stacker issues
  • Paper scrolling
  • The trailing edge of the paper curling up
  • The paper is not completely ejected
  • The front panel displays that the stacker is disconnected
• Troubleshoot other issues
  • The printer is not printing
  • A job has not been printed
  • The software application slows down or stalls while generating the print job
  • The printer seems slow
  • Communication failures between computer and printer
  • Cannot access the Embedded Web Server
  • “Out-of-memory” error message
  • The platen rollers squeak
  • Cannot access the HP Utility
  • Print job canceled and purged when held for preview
  • Printer alerts
• Get help
  • Introduction
  • HP Professional Services
    • Knowledge Center
    • HP Start-up Kit
    • HP Care Packs and Warranty Extensions
    • HP Installation
  • HP Instant Support
  • HP Proactive Support
  • Customer Self Repair
  • HP Customer Care
    • Telephone numbers
  • HP Designjet Online
  • Other sources of information
• Front-panel menus
  • Paper menu
  • Job management menu
  • Ink menu
  • Setup menu
  • Image quality maintenance menu
  • Connectivity menu
  • Internal prints menu
  • Information menu
• Front-panel error messages
• Printer specifications
  • Functional specifications
  • Physical specifications
  • Memory specifications
  • Power specifications
  • Environmental specifications
  • Acoustic specifications
• Glossary
• Index