Understanding printer messages – HP LaserJet 5100 Printer series User Manual

Page 71

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ENWW

Chapter 4: Problem Solving

63

Understanding Printer Messages

The following table explains messages that might display on the
printer’s control panel. Printer messages and their meanings are
listed in alphabetical order, with numbered messages following.

If a message persists:

If a message persists requesting that you load a tray, or if a
message indicates that a previous print job is still in the printer’s
memory, press

[Go]

to print or press

[Cancel Job]

to clear the

job from the printer’s memory.

If a message persists after performing all of the recommended
actions, contact an HP-authorized service or support provider.
(See the telephone support flyer included with the printer.)

Note

Not all messages are described in this user’s guide (many are
self-explanatory).

Some printer messages are affected by the Auto Continue and
Clearable Warning settings from the Configuration Menu in the
printer’s control panel (page B-13).

Printer Messages

Message

Explanation or Recommended Action

ACCESS DENIED
MENUS LOCKED

The printer control panel function you are trying to access has been
locked to prevent unauthorized access.

CHECKING PAPER
PATH

The engine is rolling its rollers to check for possible paper jams.

CHOSEN LANGUAGE
NOT AVAILABLE

A print job requested a printer language that does not exist in the
printer. The job will not print and will be cleared from memory.

Print the job using a driver for a different printer language, or add the
requested language to the printer (if available).

Press

[Go]

to continue.

CLOSE TOP COVER

The top cover is open and must be closed for printing to continue.

FLASH n
INITIALIZING

alternates with

DO NOT POWER OFF

The flash DIMM can take a long time to initialize the first time that it
is used.

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