HP LaserJet 5100 Printer series User Manual
Page 74
66
Chapter 4: Problem Solving
ENWW
TRAY x LOAD
[TYPE] [SIZE]
Load the requested paper into the specified tray (
x
on loading paper, starting on page 24.)
Ensure that the trays are correctly adjusted for size. The size
displayed on the front of the paper tray must match the size of paper
loaded in the tray. The tray type settings (and size for Tray 1) must be
set from the printer’s control panel (page 43).
If you are trying to print A4 or letter size paper, and this message
appears, make sure the default paper size is set correctly from the
Printing Menu in the printer’s control panel.
Press
[Go]
to print from the next available tray.
Press
[-Value+]
to scroll through the available types and sizes. Press
[Select]
to accept the alternate type or size.
TRAY 2 LOAD
LEGAL
(or similar messages
requesting that you
load paper)
Load the requested paper into the indicated tray, or press
[Select]
to
override the message and to print on a loaded paper size.
If printing does not continue, press
[Go]
.
UNSUPPORTED SIZE
IN TRAY [YY]
An external paper handling device detected an unsupported paper
size. The printer will go offline until the condition is corrected.
USE [TYPE]
[SIZE] INSTEAD?
If the requested paper size or type is not available, the printer asks if
it should use another paper size or type instead.
Press
[-Value+]
to scroll through the available types and sizes. Press
[Select]
to accept the alternate type or size.
XX.YY
PRINTER ERROR
PRESS GO TO
CONTINUE
A printer error has occurred that can be cleared by pressing
[Go]
in
the printer’s control panel.
13.x PAPER JAM
[LOCATION]
Remove jammed paper from the specified location (page 58).
Open and close the top cover to clear the message.
If the message persists after all jams have been cleared, a sensor
might be stuck or broken. Contact an HP-authorized service or
support provider. (See the telephone support flyer included with the
printer.)
20 INSUFFICIENT
MEMORY
alternates with
PRESS GO TO
CONTINUE
The printer received more data than can fit in its available memory.
You might have tried to transfer too many macros, soft fonts, or
complex graphics.
Press
[Go]
to print the transferred data (some data might be lost),
then simplify the print job or install additional memory (page C-1).
Printer Messages (Continued)
Message
Explanation or Recommended Action