HP LaserJet 5100 Printer series User Manual

Page 83

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ENWW

Chapter 4: Problem Solving

75

4

Does the job print as expected?

continued

YES

NO

Print is garbled

or only a

portion of the

page prints.

Printing

stops in the

middle of

the job.

Print speed is

slower than

expected.

A control panel

setting is not

taking effect.

Check that you are using the proper
printer driver (page 17).

Check the interface cable
connections. Test the cable by trying
it on another computer (if possible).

Replace the printer cable with a
high-quality cable (page 7).

[Cancel Job]

might have been
pressed.

Simplify the print
job.

Add more
memory to the
printer
(page C-1).

Check settings in
the printer driver
or software
application.
(Printer driver
and software
commands
override control
panel settings.)

Check that the
power supplied to
the printer is
steady, and
meets printer
specifications
(page A-14).

The data file sent to the printer might
be corrupt. To test, try printing it on
another printer (if possible), or try a
different file.

Reduce the job’s complexity, print at
a lower resolution (page B-6), or
install more printer memory
(page C-1).

You might be missing a printer
message that could help you solve
the problem. From the Configuration
Menu in the printer’s control panel,
temporarily turn the Clearable
Warnings and Auto Continue
settings off (page B-13) and then
print the job again.

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