HP LaserJet 5100 Printer series User Manual

Page 75

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ENWW

Chapter 4: Problem Solving

67

21 PAGE TOO
COMPLEX

alternates with

PRESS GO TO
CONTINUE

The data (dense text, rules, raster or vector graphics) sent to the
printer was too complex.

Press

[Go]

to print the transferred data. (Some data might be lost.)

To print the job without losing data, from the Configuration Menu in
the printer control panel, set

PAGE PROTECT=ON

, print the job, and

then return

PAGE PROTECT=AUTO

. (For more information, see

page B-12.) Do not leave

PAGE PROTECT=ON

; it might degrade

performance.

If this message appears often, simplify the print job.

22 PARALLEL I/O
BUFFER OVERFLOW

alternates with

PRESS GO TO
CONTINUE

Too much data was sent to the parallel port.

Check for a loose cable connection and be sure to use a high-quality
cable (page 7). (Some non-HP parallel cables might be missing pin
connections, or might otherwise not conform to the IEEE-1284
specification.)

This error can occur if the driver you are using is not IEEE-1284
compliant. For best results, use an HP driver that came with the printer
(page 17).

Press

[Go]

to clear the error message. (Data will be lost.)

If this message persists, contact an HP-authorized service or support
provider. (See the telephone support flyer included with the printer.)

41.3 UNEXPECTED
PAPER SIZE

The paper size you are trying to print is not the same as the settings
for the tray.

Make sure that all trays are correctly adjusted for size. The size
displayed on the front of the paper tray must match the size of paper
loaded in the tray. (The printer will continue trying to print the job until
size settings are correct.)

If you are trying to print from Tray 1, make sure the printer’s control
panel setting for paper size is correctly configured (page B-4).

After performing the actions above, press

[Go]

. The page containing

the error will automatically be reprinted. (Or, you might want to press

[Cancel Job]

to clear the job from the printer’s memory.)

41.x
PRINTER ERROR

alternates with

PRESS GO TO
CONTINUE

A temporary printing error occurred.

Press

[Go]

. The page containing the error will automatically be

reprinted.

If this message persists, contact an HP-authorized service or support
provider. (See the telephone support flyer included with the printer.)

50.x FUSER ERROR

An internal error has occurred. Turn the printer off, and then turn the
printer on.

If this message persists, contact an HP-authorized service or support
provider. (See the telephone support flyer included with the printer.)

Printer Messages (Continued)

Message

Explanation or Recommended Action

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