Storage system configuration management, Storage system product maintenance, Retrieving application core files – HP 3PAR Service Processors User Manual

Page 28: Retrieving system crash dumps

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a.

Click Home to return to the SPOCC home page.

The Transfer Status entry indicates the overall status of SP file transfer.

b.

To access the SP File Transfer Monitor, click Transfer Status.

c.

Verify that SP file transfer is successful:

The Last transfer status entry should include information about the last SP transfer,
including the date and time and a status of Ok.

The Number of files on transfer queue and retry queue should be 0 (zero), which
indicates the SP is currently able to pass files to the transport layer.

The Service Processor upload queue and SSAgent upload queue show the number
of files in the queue and should display the date, time, and filename of the most
recent file to start uploading.

If this queue becomes long, the Service Processor is encountering transfer issues. To
remedy the situation, contact HP support.

The SP File Transfer Monitor refreshes every 15 seconds.

Storage System Configuration Management

Use this option to add a new storage system to the SP.
1.

In the left navigation pane, click SPmaint.

2.

Under Service Processor - SP Maintenance, click StoreServ Configuration Management.

3.

Under Service Processor - StoreServ Configuration, click Add New StoreServ.

4.

Enter the IP address and the Super user credentials (account and password), and then click
Add IP Address.

After you add the storage system, options that are specific to that storage system are exposed.
These options are:

Info—When you click this option, a screen appears that provides configuration information
for the storage system.

Modify—When you click this option, a screen appears with fields that you can modify
as needed to change the configuration information.

Remove—When you click this option, a message appears that asks you to confirm that
you want to remove the storage system.

Storage System Product Maintenance

The following sections describe various product maintenance tasks that you can perform.

Retrieving Application Core Files

1.

In the left navigation pane, click SPmaint.

2.

Under Service Processor - SP Maintenance, click StoreServ Product Maintenance.

3.

Under Service Processor – Storage System Product Maintenance, click Retrieve Application
Core Files.

The SP queries the storage system for application core files and notifies you if any are found
and transferred.

Retrieving System Crash Dumps

1.

In the left navigation pane, click SPmaint.

2.

Under Service Processor - SP Maintenance, click StoreServ Product Maintenance.

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SPmaint

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