HP 3PAR Service Processors - Manual (Page 8)

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StoreServ Product Maintenance—When you click this link for an identified storage system, the
Storage System Product Maintenance menu is displayed. This menu includes the following
options:
◦ Retrieve Application Core Files
◦ Retrieve System Crash Dumps
◦ Retrieve InSplore Data
◦ Reboot an StoreServ Cluster/Node
◦ Halt an StoreServ Cluster/Node
◦ Health Check
◦ Upgrade HP 3PAR OS
◦ Install License Key
NOTE: 3parcust users can access this option only if they are running the HP 3PAR
StoreServ 7000 Storage system.
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StoreServ Certificate—When you click this link for an identified storage system, the certificate
information is displayed.
Service Processor
Following are descriptions of the functions that are found in the Service Processor section:
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<SP ID> [status]—Click this link for a view of the currently running SP-related and storage
system-related processes.
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<SP version> [details]—Click this link to see the list of installed packages that are associated
with the current version of the software.
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Launch SPLOR—Click this link to launch a background job that takes a snapshot of the whole
SP, tars it up, and sends it back to HP Support. This option is very useful in troubleshooting
SP operations.
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Launch GetWeekly—Click this link to see the following options:
Click Proceed with Launch to launch the "weekly" file collection process, which retrieves
current information starting from the time the last weekly process was run, tars it up, and ◦
presents it for download. This option is used primarily to help service providers retrieve
current status while troubleshooting. If the SP supports more than one storage system, you
are presented with the download directory for downloading the "weekly" files that you
choose.
NOTE: Launching the GetWeekly program from this menu does not affect normal weekly
file collection processing, which always retrieves the last seven days of activity.
◦ Click Download Only to download the most recently run "weekly" file. If the SP supports
more than one storage system, you are presented with the download directory for
downloading multiple "weekly" files.
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System Support Information—Click this link to configure the information that is required for
HP to provide remote support for your storage system.
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SP Control Menu—Click this link for direct access to the SP Control menu under SPMAINT on
the Web, which provides many of the basic SP control utilities.
8 Support