HP 3PAR Service Processors - Manual (Page 32)

9 Collecting SP Log Files for HP Support
To collect the Service Processor log files for HP support:
1. Connect to the Service Processor:
•
If you have not yet configured your permanent Service Processor IP address—in other
words, the Service Processor Setup wizard has not progressed past the Configure
networking operation in step 6 (Apply Settings) and has not yet connected to the new
Service Processor IP address—enter the temporary default Service Processor IP address:
https://<SP IP>
•
If you have successfully set up the Service Processor, enter your permanent Service
Processor IP address:
https://<permanent SP IP>
2. From the navigation pane, click Files.
3. Click the folder icons for files > syslog > apilogs.
4. In the Action column, click Download for each log file:
Service Processor setup log SPSETLOG.log
Storage System setup log ARSETLOG.system_serial_number.log
General errors errorLog.log
5. Zip the downloaded log files.
32 Collecting SP Log Files for HP Support