Hp technical support, Customer self repair, Product warranties – HP Secure Key Manager User Manual

Page 25: Subscription service, Hp websites, 25 customer self repair, 25 product warranties, 25 subscription service, 25 hp websites

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HP technical support

For worldwide technical support information, see the HP support website:

http://www.hp.com/support

Before contacting HP, collect the following information:

Product model names and numbers

Technical support registration number (if applicable)

Product serial numbers

Error messages

Operating system type and revision level

Detailed questions

Customer self repair

HP customer self repair (CSR) programs allow you to repair your StorageWorks product. If a CSR
part needs replacing, HP ships the part directly to you so that you can install it at your convenience.
Some parts do not qualify for CSR. Your HP-authorized service provider will determine whether a
repair can be accomplished by CSR.

For more information about CSR, contact your local service provider. For North America, see the CSR
website:

http://www.hp.com/go/selfrepair

Product warranties

For information about HP StorageWorks product warranties, see the warranty information website:

http://www.hp.com/go/storagewarranty

Subscription service

HP recommends that you register your product at the Subscriber's Choice for Business website:

http://www.hp.com/go/e-updates

After registering, you will receive E-mail notification of product enhancements, new driver versions,
firmware updates, and other product resources.

HP websites

For additional information, see the following HP websites:

http://www.hp.com
http://www.hp.com/go/storage
http://www.hp.com/support/manuals
http://www.hp.com/support/downloads

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