Hp toolbox sections, Other links, Status tab – HP Color LaserJet 4650 Printer series User Manual

Page 132: Troubleshooting tab

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HP toolbox sections

The HP toolbox software contains the following sections:

Status tab

Troubleshooting tab

Alerts tab

Documentation tab

Device Settings button

Other links

Each page in the HP toolbox contains links to the HP website for the following information:

Product registration

Product support

Ordering supplies

HP Instant support™

You must have Internet access to use any of these links. If you use a dial-up connection and
did not connect when you first opened the HP toolbox, you must connect before you can visit
these websites.

Status tab

The Status tab has links to the following main pages:

Device Status. View printer status information. This page will indicate printer conditions
such as a paper jam or an empty tray. Use the virtual control panel buttons on this page
to change printer settings. After you correct a problem with the printer, click the Refresh
button to update the device status.

Supplies Status. View detailed supplies status such as the percent of toner remaining
in the print cartridges and the number of pages printed with the current print cartridges.
This page also has links to order supplies and to find recycling information.

Print Info Pages. Print the configuration page and various other information pages that
are available for the printer, such as the Supplies Status page, the Demo page, and
Menu Map.

Troubleshooting tab

The Troubleshooting tab provides links to various printer troubleshooting information, such
as how to clear a paper jam, how to resolve print quality problems, how to resolve other
internal problems with the printer, and how to print some printer pages.

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Chapter 5 Managing the printer

ENWW

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