HP LaserJet M2727 Multifunction Printer series - Manual (Page 181)

Step
number Verification step Possible problems Solutions
6 Does the product receive a
fax?
Use another fax machine to
send a fax to the product, if
available.
Too many telephone devices are plugged in,
or telephone devices are not connected in the
correct order. Make sure that the HP LaserJet M2727 mfp
is the only device on the telephone line and
try again to receive the fax.
The product fax settings are set incorrectly. Review and reset the product fax settings.
See
Change fax settings on page 105
7 Does the product print from
the computer?
Use a word-processing
program to send a print job to
the product.
Software is not installed correctly or an error
occurred during software installation. Uninstall and then reinstall the product
software. Verify that you are using the
correct installation procedure and the
correct port setting.
The cable is not connected correctly. Reconnect the cable.
An incorrect driver is selected. Select the proper driver.
There is a port driver problem in Microsoft
Windows. Uninstall and then reinstall the product
software. Verify that you are using the
correct installation procedure and the
correct port setting.
8 Does the product scan to the
computer?
Initiate a scan from the basic
desktop software at your
computer.
The cable is not connected correctly. Reconnect the cable.
Software is not installed correctly or an error
occurred during software installation. Uninstall and then reinstall the product
software. Verify that you are using the
correct installation procedure and the
correct port setting.
If the error persists, turn off the product and then turn on the product.
Restore the factory-set defaults
Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also clears the
fax header name, phone number, speed dials, and any stored faxes in the product memory.
CAUTION: This procedure also clears all fax numbers and names that are associated with one-touch
keys and speed-dial codes, and deletes any pages that are stored in the memory. The procedure then
automatically restarts the product.
1. On the product control panel, press Setup .
2. Use the arrows buttons to select Service, and then press OK .
3. Use the arrows buttons to select Restore defaults, and then press OK .
The product automatically restarts.
ENWW Restore the factory-set defaults 169