Before you call for service – GE JB850EFES User Manual

Page 40

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Problem

Possible Causes

What To Do

Oven racks are

The shiny, silver-colored

• Apply a small amount of vegetable oil to a paper

difficult to slide

racks were cleaned in a

towel and wipe the edges of the oven racks with

self-clean cycle.

the paper towel. Do not spray with Pam

®

or other

lubricant

sprays.

Drawer does not slide The drawer is out

• Fully extend the drawer and push it all the way in.

smoothly or drags of

alignment.

See

the Care and cleaning of the range section.

Drawer is over-loaded or

• Reduce weight. Redistribute drawer contents.

load is unbalanced.

Warming drawer

A fuse in your home may be • Replace the fuse or reset the circuit breaker.

will not work

blown or the circuit breaker

tripped.

Controls improperly set. •

See

the Using the warming drawer section.

Excessive condensation Liquid in drawer. •

Remove

liquid.

in the drawer

Uncovered

foods.

• Cover food with lid or aluminum foil.

Temperature setting too high. • Reduce temperature setting.

Food dries out in the Moisture

escaping.

• Cover food with lid or aluminum foil.

warming drawer

Drawer not fully closed.

• Push drawer in until latch engages.

Water remaining on

This is normal.

• Remove any remaining water with a dry cloth or sponge.

oven floor after Steam

Clean cycle

Oven will not steam

Display flashes HOT.

• Allow the oven to cool to room temperature and reset the

clean

controls.

Oven controls improperly set.

• See the Using Steam Clean section.

Oven door is not closed.

• Make sure you close the door to start steam clean cycle.

Oven will not work

Router issues,

remotely

no wireless signal, etc.

• For assistance with oven wireless network

Oven is not connected.

connectivity, please call 1-800-220-6899.

Oven Light stays on

Preheat Notification Lighting • Reference the Special Features section if you

while cooking

feature enabled

wish to disable this feature.

40

Troubleshooting Tips

Before You Call For Service…

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