Sony VGF-CP1U - Manual (Page 63)

63
VGF-CP1 Series 3-300-630-31(1)
Troubleshooting
If a problem occurs, check the following tables with the operating instructions and/or electronic manuals
supplied with your computer. In addition, see “Getting Help” (page 71) for details, and visit our online
support site.
Turning on the power
Condition Cause/Remedy
The power cannot be turned
on.  Make sure the AC power adapter is securely plugged into AC IN on the
unit and the wall outlet (page 12, 13).
 Static electricity may cause a malfunction. In this case, disconnect the
AC power adapter and leave for more than 30 seconds, then connect
the AC power adapter again.
Displaying data on the browse screen
Condition Cause/Remedy
[Cannot show the server list] is
displayed.  This unit may not be connected to a memory or server properly.
Perform the connection test.
 Display the server list in [ Photos] or [ Music], and select a
memory or server you want to test, and then press OPTIONS.
 Select [Connection test] in the Options menu, and press
(ENTER).
 The connection test starts. Follow the on-screen instructions if the
connection fails.
 Check the server settings on this unit when the Web service or Remote
Home Access server is selected.
 A folder storing no photos/or music files cannot be opened.
[Cannot show photos] is
displayed.  Some photo files may not be displayed depending on the file format.
 Some photo files may not be displayed depending on the file size.
 Some photo files may not be displayed if the files have been edited on
a computer.
Troubleshooting