Chapter 9 troubleshooting, About this chapter, About this chapter -1 – Aastra Telecom 9480i Series User Manual

Page 747: Chapter 9, Draft 1

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About this chapter

41-001160-03, Rev 00, Releaes 2.4

9-1

Troubleshooting

Chapter 9

Troubleshooting

About this chapter

Introduction

This chapter describes tasks that a system administrator can perform on the IP
phones for troubleshooting purposes. It also includes answers to questions you
may have while using the IP phones.

Topics

This chapter covers the following topics:

Topic

Page

Troubleshooting

page 9-3

Log Settings

page 9-3

Module/Debug Level Settings

page 9-4

Support Information

page 9-7

WatchDog Task Feature

page 9-12

Error Messages Display

page 9-15

Troubleshooting Solutions

page 9-19

Why does my phone display “Application missing”?

page 9-19

Why does my phone display the “No Service” message?

page 9-20

Why does my phone display "Bad Encrypted Config"?

page 9-20

Why is my phone not receiving the TFTP IP address from the DHCP

Server?

page 9-21

Draft 1

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