Vaddio BRC-H900 Operating - Manual (Page 74)

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Troubleshooting
GB 74
The camera cannot be operated with the
RM-BR300 Remote Control Unit. The connection using the VISCA RS-422
connectors is not correctly made. Check that the connection to the VISCA RS-
422 connectors is correctly made, and the RS-
422 cable is properly connected.
The BOTTOM switch on the bottom of the
camera is set to any other address than “0
(AUTO).” Identify the address of the camera, then select
the same address by the CAMERA button of
the Remote Control Unit.
VISCA control setting is not correct. Select the proper setting (RS-232C or RS-
422) with the BOTTOM switch on the bottom
of the camera (page 19) and the DIP switch on
the Remote Control Unit (page 24).
The communication baud rate setting of the
camera and the RM-BR300 differ. Select the same communication baud rate
(9,600 bps or 38,400 bps) with the BOTTOM
switch on the bottom of the camera (page 19)
and the DIP switch on the Remote Control
Unit (page 24).
The VISCA control is not available with
a computer connected to the camera. The computer is not correctly connected to
the camera. Make sure the connection between the
computer and camera is made correctly.
Check that the VISCA control setting (RS-
232C or RS-422) and the baud rate setting
(9,600 bps or 38,400 bps) are properly made
with the BOTTOM switch on the bottom of
the camera (page 19) and the DIP switch on
the Remote Control Unit (page 24).
Try to connect the camera to the RM-BR300
Remote Control Unit to check that the camera
works properly.
The picture quality obtained from the
camera connected to a computer differs
from that from the camera connected to a
video monitor. Depending on your computer or video capture
board, you may not be able to obtain the
expected picture quality. Consult your computer manufacturer or
dealer for details.
The camera cannot be operated at all.
—
Pull out the plug of the power cord from the
AC outlet, then reinsert it into the AC outlet
after a while.
Symptom Cause Remedy