Telephone customer support, Before you call – Kodak DX6490 User Manual
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Chapter 11
Telephone Customer Support
If you have questions concerning the operation of the software or camera, you
may speak with a customer support representative.
Before You Call
!
Have the camera or camera dock connected to your computer.
!
Be at your computer.
!
Have the following information available:
Operating system __________________________________________
Processor speed (MHz)_____________________________________
Computer model __________________________________________
Amount of memory (MB) ____________________________________
Exact error message you received_______________________________
Version of Kodak EasyShare software CD________________________
Camera serial number______________________________________
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