Konica Minolta ScanDiva - Manual (Page 93)

Chapter 5 Troubleshooting
5-5
3 Trouble when scanning an image
Trouble content Action
The Scanner does not start. • Is it connected properly?
Check if the USB cable connected securely
between the Scanner and the Personal Computer.
Application software of your computer does not find
the Book Scanner ScanDIVA • Refer to Chapter 5 “2 Troubleshooting”
The image cannot be scanned properly.
• Cracked
• Warped
• Inclined 1. Is the original placed on the proper position?
Set the original to the proper position.
2. Is the original too high?
Check to make sure that the original is within
50mm of the book table.
3. Is the original setting correct?
Select the proper mode, execute scanning.
4. Are there no problems with the “Setup”
adjustment?
Perform “Setup” adjustment again.
Improper image color 1. Improper illumination on the original table?
Move the Scanner.
2. Are there no problems with the “Setup”
adjustment?
Perform “Setup” adjustment again.
When a problem cannot be solved even after the troubleshooting described above is attempted, contact
your authorized service representative.