Konica Minolta bizhub 42 - Manual (Page 83)

bizhub 42/36 8-3
8.2 Troubleshooting table 8
8.2 Troubleshooting table
Simple troubleshooting
The following explains simple troubleshooting procedures. If the problem is not corrected after the described
operation is performed, contact your service representative.
Description of problem Check points Remedy
The machine does not start up
when the Power Switch is
turned on Is power being supplied from the
electrical outlet? Correctly insert the power supply
plug into the electrical outlet.
Copying does not start Is the Top Right Door of the ma-
chine open? Securely close the Top Right
Door of the machine.
Is there any paper that matches
the original? Load paper of the appropriate
size into the paper tray.
The image is light. Is the copy density set to [-]? Press [+] in the Density screen to
copy at the desired copy density.
(p. 5-9)
If the above does not resolve the
problem, make settings in [Main-
tenance Menu] available from
Admin Settings. For details, refer
to the [User's Guide Administra-
tor Operations].
Is the paper damp? Replace with new paper. (p. 7-3)
The image is dark. Is the copy density set to [+]? Press [-] in the Density screen to
copy at the desired copy density.
(p. 5-9)
If the above does not resolve the
problem, make settings in [Main-
tenance Menu] available from
Admin Settings. For details, refer
to the [User's Guide Administra-
tor Operations].
Was the original not pressed
close enough against the Origi-
nal Glass? Position the original so that it is
pressed closely against the
Original Glass. (p. 3-4)
The image is partially obscured
or blurry. Is the paper damp? Replace with new paper. (p. 7-3)
Was the original not pressed
close enough against the Origi-
nal Glass? Position the original so that it is
pressed closely against the
Original Glass. (p. 3-4)
There are dark specks or spots
throughout the printed output
There are streaks in the printed
output Is the Original Glass dirty? Wipe the Original Glass with a
soft, dry cloth. (p. 7-10)
Is the Slit Scan Glass dirty? Clean the Slit Scan Glass with a
dry cloth. (p. 7-10)
Is the Original Pad dirty? Clean the Original Pad with a
soft cloth dampened with a mild
detergent. (p. 7-11)
Was the original printed on highly
translucent material, such as dia-
zo photosensitive paper or OHP
transparencies? Place a blank sheet of paper on
top of the original. (p. 3-4)
Is a 2-sided original being cop-
ied? If a thin 2-sided original is being
copied, the print on the back side
may be reproduced on the front
side of the copy. In the Back-
ground Removal screen, select a
lighter background density.
(p. 5-18)