2N Analogue GSM gateway 2N EasyGate - Manual, 1575 v1.1.0.2 - Manual (Page 64)

Troubleshooting 6.3
64
6.3 Troubleshooting
For tips for the solution of other potential problems see
faq.2n.cz
.
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No LED is on after power up
‹ Check the power supply.
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All LEDs are on. No call is currently in progress.
‹ EasyGate is in the special PCManager-based programming mode - exit the
PCManager to reset EasyGate.
‹ Try to switch EasyGate off and on, the LEDs should go off in 3s and signal
the status of EasyGate.
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EasyGate does not register to GSM
‹ Check the SIM card.
‹ Check the PIN.
‹ Check the antenna connection.
‹ Select a place with a good GSM signal.
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No tone can be heard after line off-hook
‹ Check the telephone line connection.
‹ EasyGate is not initialized properly upon start (approx. 10s after power
up).
‹ EasyGate is not supplied with power.
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EasyGate keeps transmitting a tone during dialing, not receiving the dialing
‹ Select the correct dialing type (DTMF or pulse).
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EasyGate does not communicate with PC
‹ Check the serial cable connection.
‹ Check the COM number setting on PC.
‹ Check the COM parameters (1200-115200 bps, 8N1).
‹ EasyGate is not registered to GSM network.
‹ A dialing or outgoing call establishing process takes place on EasyGate.
‹ An incoming call is ringing on EasyGate.