AirLive AirMax5 User Manual

Page 127

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10. Frequent Asked Questions



AirLive AirMax5 User’s Manual

120

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Question

:

When I use an external antenna, how much distance can the AirMax5 reach?


Answer: The distance of a wireless connection depends on many factors such as cable

loss and weather conditions. There is an online distance calculator at the
AirLive website. The distance calculated is not a guaranteed value; it is for
your reference only. If you agree with this limitation, please visit
http://www.airlive.com/support/wireless_distance_calculator.jsp

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Question

:

I tried the Emergency Upgrade procedure. But it doesn’t work, why?


Answer: Please make sure the firmware file is renamed to “zImagewithout any file

extension. The file name has to match exactly with the big capital “I”.

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Question

:

Why can’t I receive any signal from AirMax5’s built in antenna?


Answer: The AirMax5’s built-in antenna is a patch antenna that sends and receive

signal in the forward direction of the CPE with 30 degree angle vertically and
horizontally. Please see diagram below:

Please also make sure the antenna (Operation Mode->Setup->Advance
Settings
) is not set to use external antenna.




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