CounterPath Bria 2.0 User Guide - Manual (Page 15)

11
Placing another Call
To place a new call (without hanging up on the current call), click the Start another Call button. In the Current
Calls bar, a tab appears for each separate call.
How From the ... Description
Keying Dialpad or computer
keyboard
1. If another call is currently in progress, click on the Call toolbar.
A new Call Entry area appears. The current call is put on hold.
2. Enter the softphone address or number in the Call entry field using
the dialpad or the computer keyboard.
For the name, you can enter the entire softphone address
([email protected]) or just the name (kpereira).
As you type, a suggestion for completing the entry may appear.
Choose the suggestion or keep typing.
3. Click Call or Video Call (if the Video panel is opened), or press
Enter.
Drag-and-drop
contact or
previous call Contacts or History tab in the
Phone Book panel Drag an entry from the Contacts or History tab. The call is placed
immediately.
If the tab contains lots of contacts, first use the field to filter the
list.
Right-click a
contact or
previous call Contacts or History tab in the
Phone Book panel Right-click an entry from the Contacts or History tab and choose Call or
Call with Video. The call is placed immediately.
If the tab contains lots of entries, first use the field to filter the list.
Redial Redial button Click Options and choose Redial. Or click the Redial button.
The call is placed immediately (without video).
From Outlook If you have set up contacts in Microsoft® Outlook®, you can place a
call using a PSTN number (but not a softphone address).
1. Double-click the contact in the contact list in Outlook. The Contact
dialog box appears.
2. Click the in the top left corner and select the phone number to
dial. As soon as you release, Bria will be brought to the front (or will
be started) and the call will be placed.
You may need to revise the dial plans for your accounts in order to
support the format used in Outlook. For example, if phone numbers in
Outlook all have a “+9” prefix, you must ensure the dial plans for your
accounts strip out the + correctly. For details, see “Dialing Plan” on
page 71.
For information on how Bria and Outlook contacts work together, see
“Exporting Contacts” on page 29.
Start another Call
button