CounterPath Bria 2.0 User Guide - Manual (Page 66)

CounterPath Solutions, Inc.
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domain.com is the default, all the contacts with the address “@domain.com” are watchable. The contacts at
other domains are not watchable; their availability icons appear as gray.
(The only exception to this rule is if the default account supports “passthrough”, in which case you will be able
to watch contacts for domains that the service provider passes through. Contact your VoIP service provider for
details.)
The procedure for configuring availability for multiple accounts is:
• Choose which account you want to watch availability on. Set that account as the default. Note that the choice
of default will affect how your dial plans work (if you use dial plans). See “Dialing Plan” on page 71.
• Enter the appropriate values on the Presence tab for that account.
The icons of the eligible contacts in the Contacts tab on the Calls & Contacts drawer will be color-coded to
show the contacts’ availability.