5 handling an incoming call – CounterPath Bria 2.0 User Guide User Manual

Page 17

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Bria 2.0 for Windows

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3.5 Handling an Incoming Call

Bria must be running to answer incoming calls. (If Bria is not running, incoming calls may be directed to
voicemail, but check with your VoIP service provider to be sure.)

Bria rings and information about the incoming call appears in the Call
entry field. In addition, the Call Alert box appears, even if Bria is
minimized. For information on call alerts, see “Options – Alerts &
Sounds” on page 41.

The softphone address of the person calling you is displayed. The
display name may also appear.

Creating a Contact

If the caller is someone who is not currently in your contact list, the Add to Contacts button appears. You can
click this button at any time during the call and for up to three seconds after the call has ended.

Ending a Call

Click End on the Call panel. Details of the call remain on the Call display. To clear the Call display, click Clear.

Action

From the ...

Description

Answer

Call panel or Call Alert box

Click Answer.

If you are on another call, that first call is automatically put on hold. You are
now talking to the new caller.

Or press Enter (on the keyboard), if Bria is the active application.

Decline

Call panel or Call Alert box

Click Decline. There will be a busy signal. In some networks, the call will be
directed to voicemail (if you have this service).

Permanently
block the caller

Options menu

Click the Options button and choose Block this person.

Answer with IM

Options menu

Click Options and choose Answer with Instant Message. The phone call is
declined, and instead an Instant Message window appears. Type the message
and click Send. (Or close the window if you change your mind.)

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