Receiving an im, Sending a broadcast im – CounterPath Bria 2.0 User Guide User Manual
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CounterPath Solutions, Inc.
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Receiving an IM
When an IM is received, either the IM window or a Call Alert pops up. (To control which window appears, see
see “Options – Application” on page 40.)
If the IM window is already displayed with an IM session with another person, the message from the new
person appears in another tab in that window. (You can set up Bria so that each person has their own IM
window; see “Options – Application” on page 40.)
Sending a Broadcast IM
You can send an IM to several people at one time. A broadcast IM is not a conference IM.
•
With a broadcast IM, each recipient can reply to the IM, but only you will see these replies; the other
recipients will not see these replies.
•
With a conference IM, all parties see everyone’s messages and the messages each party sends are seen by
everyone. Conference IM is currently not supported.
1.
Select the parties from the Contacts tab in one or more of the following ways:
•
Select one or more contacts in the usual ways (using Shift-click or Ctrl-click).
•
Select one or more groups in the usual way.
2.
Right-click and choose Send Broadcast Instant Message. The Send Instant Message to Group window
appears.
3.
Type the message. Include emoticons and formatting, as desired.
To insert a return in the message, press Ctrl-Enter. (You can control the behavior of Enter and of Ctrl-Enter;
see “Options – Application” on page 40.)
4.
Press Send or Enter. The IM is sent and the window closes.
A recipient may send you a response, which will be displayed to you in a regular Instant Message window;
you will then be in a regular IM with that one party.
You can press Ctrl-F to search for text in the large message area.
Shows the display names of all the selected contacts and
the individual display names of all the contacts in any
selected groups. Contacts that do not have a softphone
address are not included in the list.