Support services, Technical support, Engineering and field services – Rockwell Automation 1771ACN/B_1771ACNR/B,D17716.5.123 U.MNL CONTROLNET ADAPTER User Manual
Page 57: Technical training, Repair and exchange services
Support Services
Publication 1771-6.5.123 – May 1996
At Allen-Bradley, customer service means experienced
representatives at Customer Support Centers in key cities throughout
the world for sales service and support. Our value-added services
include:
Technical Support
•
SupportPlus programs
•
telephone support and 24-hour emergency hotline
•
software and documentation updates
•
technical subscription services
Engineering and Field Services
•
application engineering assistance
•
integration and start-up assistance
•
field service
•
maintenance support
Technical Training
•
lecture and lab courses
•
self-paced computer and video-based training
•
job aids and workstations
•
training needs analysis
Repair and Exchange Services
•
your only “authorized” source
•
current revisions and enhancements
•
worldwide exchange inventory
•
local support
Support Services