Troubleshooting and maintenance – Rockwell Automation 2711-M3A18L1_M3A19L1 PanelView 300 Micro Terminals Installation Instructions User Manual

Page 20

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20 PanelView 300 Micro Terminal

41061-156-01(A)

Troubleshooting and Maintenance

The troubleshooting chart below lists common operating problems, causes and
corrective steps.

Problem

Causes

Corrective Action

Terminal does not powerup

1. Improper connection to

power source.

2. Incorrect input voltage level.

3. Power terminal block

removed.

4. DC power wires reversed.

1. Verify correct voltage at

power terminals.

2. Verify power source output

is between 11 - 30V dc.

3. Snap power terminal block

onto base on back of
terminal.

4. Connect DC power positive

and negative wires to
correct terminals.

Application File will not
download (first download)

1. Communication cable

disconnected.

2. Incorrect baud rate or

communication settings.

3. Incorrect computer COM

port selection.

1. Check communication cable

type and connections.

2. Verify computer and

terminal are set to same
communication settings.

3. Verify correct COM port

number in WinPFT or
PanelBuilder32 software.

Application File will not
download (subsequent
downloads)

1. Incorrect communication or

baud rate settings.

1. Verify computer and

terminal have same
communication settings.
Change settings in
Communication setup
screen of terminal.

No communication with
MicroLogix, ControlLogix, SLC
or PLC controller.

1. Communications Comm

fault.

2. Incorrect baud rates.

3. Controller not in run mode.
4. Incorrect terminal node and

max node addresses.

1. Check Comm indicator. See

page 19.

2. Verify controller and

terminal set to same baud.

3. Place controller in run mode.
4. Verify node addresses.

No communication with
controller but Comm indicator
is active.

1. Incorrect node address of

controller.

2. Inhibit bit set as default on

PLC channel status screen.

1. Verify node address of

controller.

2. Change inhibit bit setting.

Clock Module Battery Low
message displayed.

1. Internal parameters corrupt.

2. Clock module battery failure.

1. Reload application and cycle

power to terminal.

2. Replace terminal.

Screen objects do not
function.

1. Communication problem.

1. Check status of Comm

indicator.

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