Troubleshooting – Rockwell Automation 6185-A 10 Inch Monitor User Manual User Manual

Page 23

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Industrial 10.4" Flat Panel Monitor

23

Publication 6185-5.0

You can refer to this table to help identify the cause and offer a solution
to a problem. This table lists typical problems you may encounter.

Table B
Troubleshooting Table

Symptom

Possible Problem

Action

Status LED does not come on.

Power cord not connected.

Open the 6185-A and reconnect the power
cord.

No power available at outlet.

Test outlet by plugging in a lamp or other
known good device.

Power cord faulty.

Replace power cord.

Monitor faulty.

Have monitor serviced.

Status LED comes on but screen is blank.

Brightness control not properly adjusted.

Turn brightness control UP.

Video cable problem

Check for proper installation of video
cable(s). Refer to installation instructions.

Replace suspected faulty cable(s).

Monitor is out of adjustment or faulty.

Have monitor serviced.

Image is too bright or white.

Brightness control not properly adjusted.

Turn brightness control DOWN.

Image is dim, even with brightness and
contrast controls set full UP.

Fault in video source.

Test video source by connecting to
another monitor that is known to be
operational.

Fault in monitor.

Have monitor serviced.

Image is not centered.

Position controls are not properly
adjusted.

Reset the horizontal and vertical
positioning Also, check to ensure that
video source is operating within the
monitor’s range.

Image will not adjust.

Video timing outside of range.

Reset the video generator to an
acceptable video format (resolution).

Image position changes are not saved.

Position mode not exited correctly.

Reposition the image using the Horizontal
and Vertical positioning and save the
adjustments.

Color(s) are missing.

Video cable problem.

Check for proper video cable installation.

Replace suspected faulty cable.

Fault in monitor.

Have monitor serviced.

Screen jitter or noisy video.

Monitor clock phase not properly
adjusted.

Adjust monitor clock phase settings. Refer
to instructions on Page 20.

Video cable problem.

Check for proper video cable installation.
Replace suspected faulty cable.

Electrical noise interference from nearby
equipment.

Check for proper video cable routing and
installation. Reroute cables or replace
suspected faulty cables.

Check host and monitor grounding.

Troubleshooting

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