tekmar 654 Snow Melting Control Installation - Manual (Page 38)

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Troubleshooting
It is recommended to complete all wiring to ensure trouble free operation. Should an error occur, simply follow these steps:
1. Find: If the control flashes
on the screen, it is indicating a problem on the system.
2. Identify: Hold the Home button for 3 seconds, touch the NEXT key to locate the Toolbox Menu, then touch the ENTER key.
The error code should appear as the first item.
3. Solve: Use the chart below to match the error code to the one on the control. Use the description to solve the problem.
Error Messages (1 of 4)
Error Message Description
SET TEMP MENU SAVE ERROR
The control failed to read the Set Temp menu settings from memory and has reloaded the factory default
settings. The control stops operation until all settings in the Set Temp menu are checked.
To clear the error, set the access level to Installer and check all settings in the Set Temp menu.
SYSTEM MENU SAVE ERROR
The control failed to read the System menu settings from memory and has reloaded the factory default
settings. The control stops operation until all settings in the System menu are checked.
To clear the error, set the access level to Installer and check all settings in the System menu.
BOILER MENU SAVE ERROR
The control failed to read the Boiler menu settings from memory and has reloaded the factory default
settings. The control stops operation until all settings in the Boiler menu are checked.
To clear the error, set the access level to Installer and check all settings in the Boiler menu.
MIXING MENU SAVE ERROR
The control failed to read the Mixing menu settings from memory and has reloaded the factory default
settings. The control stops operation until all settings in the Mixing menu are checked.
To clear the error, set the access level to Installer and check all settings in the Mixing menu.
tekmarNet ® MENU SAVE ERROR
The control failed to read the tekmarNet ® menu settings from memory and has reloaded the factory
default settings. The control continues to operate but does not provide any tekmarNet ® features until all
settings in the tekmarNet ® menu are checked.
To clear the error, set the access level to Installer and check all settings in the tekmarNet ® menu.
SCHEDULE MENU SAVE ERROR
The control failed to read the Schedule menu settings from memory and has reloaded the factory
default settings. The control operates with the programmable schedule disabled until all settings in the
Schedule menu are checked.
To clear the error, set the access level to Installer and check all settings in the Schedule menu.
SCENES MENU SAVE ERROR
The control failed to read the Scenes menu settings from memory and has reloaded the factory default
settings. The control operates with the away scene disabled until all settings in the Scenes menu are
checked.
To clear the error, set the access level to Installer and check all settings in the Scenes menu.
MAXIMUM MELT TIME ERROR
The control has operated in melting for the time set by Maximum Melt Days setting located in the System
menu. This error is usually created when there is a mechanical system failure resulting in the snow melt
slab not heating correctly.
Clear the error message by touching the Cancel key while viewing the error message. Use the Manual
Override menu to manually check that each component of the mechanical system is operating correctly.
If necessary, change the Maximum Melt Days setting to a longer time period or to Off.
tekmarNet ® COMMUNICATION ERROR
The tekmarNet ® communication bus has either an open or a short circuit. The result is that there are no
communications. Check for loose wires between tN4 and C. Check for short circuits between the tN4
and C wires on the House Control, Wiring Center, or Zone Manager. Check for correct polarity between
the C and R wires. The error clears automatically once the wiring fault has been corrected. To force the
error to clear while allowing a short or open circuit to continue, touch the Cancel key.