Bio-Rad Experion DNA Analysis Kits - Manual (Page 27)

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Error Code Message Probable Cause Recommended Action
50019 The run is already present in the
tree view An attempt was made to import
a run that is already present Check the tree view for the imported run
50021 Failed to save the run Check permissions to write to the data folder
50022 Cannot change the
electrophoresis station
simulation mode because
an electrophoresis station is
currently running The software is trying to toggle
between normal and simulation
mode, which cannot be done
while the electrophoresis station
is running Stop the run to switch modes. To switch modes,
select Tools > Options > Advanced and then
select or deselect Instrument Simulation Mode
50024 Select a project before starting
a run Select a project, then start the run
50033 Failed to connect to the database See the Security Edition startup guide or
software Help file for requirements for connecting
to the database
50046 Aborting the run Lid is opened during the run Do not open the lid during the run; to stop the
run, click Stop Run
50047 Cannot close Experion because
electrophoresis stations are
acquiring data Wait for the run to complete before exiting
50060 Failed to save protein names Check permissions to write to the data folder
50063 Cannot start run -
Electrophoresis station lid open Close the lid and start the run
50064 Cannot start run - no chip
detected Confirm that the chip is primed and loaded
properly and that it is seated correctly in the
electrophoresis station. Then restart the run
50068 Failed to subscribe to
electrophoresis station control
events Restart the computer and try again
Disable the firewall
50075 Cannot logoff because the user
is currently running experiments Wait until the run is complete prior to logging off
50081 Cannot perform software OQ
because configuration files are
missing Login as a Windows Administrator and reinstall
Experion software
Application needs to be run with
administrative privileges Right-click the Experion software desktop
icon to launch software, and select Run As
Administrator
Attempt to start assay without
script A script was not received by the
electrophoresis station Restart Experion software
BsnReader has stopped working Restart the computer and power off/on the
electrophoresis station
Cannot communicate with
channel power supplies Contact Bio-Rad Technical Support
Experion Automated Electrophoresis System